EN
GR 
Ordering through the Online Partner Platform
Conditions of order
For the completion of the order through the electronic partner platform (B2B) heratrade.com you are required to register as a member and fill in the special form with the necessary company data for: The acquisition of codes, possibility Placing order, ability to provide discounts and offers, ability to track order etc. and on the other hand, the client's unconditional acceptance of the terms of sale contract and the terms of use, in particular the collection and use Personal data, as explained above is mentioned.
In all pages of the electronic platform heratrade.com and next to every available to buy product, there is the indication "add to cart". Select the desired products and then press the "basket" button at the top right of your screen.
Contract Terms of Sale
• Discounts are offered depending on the different type of buyer.
• Orders pending payment are not executed.
• Prices on the online partner platform (B2B) heratrade.com include similar discounts of the purchaser and V.A.T.
• The warehouses of our company operate daily Monday to Friday from 09:00 to 17:00.
• Returns are accepted at the purchaser's expense within 15 days from the date of invoicing and for goods in their original (intact) packaging, while in any other case the company reserves the right not to accept the products to be returned. You can see in detail the terms for returns in the ' Product returns ' section.
• The Company reserves the right to change the prices without prior notice. Discounts also depend on the euro rates (EUR), in which case the company reserves the right to change the percentage of discounts.
Membership registration process on the B2B platform
Registration is in 3 steps.
In step 1, click on the "register" link where it is located at the bottom of the page.
In step 2, your details are filled in detail.
In step 3, press the "Register" button.
As long as your information is valid, your registration will be accepted on the electronic platform heratrade.com and you will receive an informative e-mail where it will say that your account has been activated and you will receive your username and password.
Ordering process
After logging in to the online heratrade.com platform, the order is completed in 3 steps.
In step 1, select the products and quantities you want
In the 2nd step you choose the method of payment of your order.
In step 3 you confirm your order.
In the event that a pending order arises, we will contact you with the information you have indicated.
If you do not receive an e-mail confirmation of your order or a notification by phone, please let us know without delay as there may be a problem with the contact details you have indicated. Our contact e-mail is: info@heratrade.com and on the phone: 210-9633282.
Order Confirmation/Update
The partner through the Heratrade.com platform is informed by the company before the completion of the order for the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the method of payment and the Stocks. The cost of transportation for partners in Attica or for partners in the province (until their agency-in Attica) is covered by Heratrade Ltd.
By sending the order form, the partner receives an electronic copy of the order to the e-mail address that he/she has indicated during the registration of his order, which includes the detailed description of the goods Order and a unique code, which will be able to monitor the progress and development of the order if it is a member, as well as the amount of the order that must be prepaid (according to the default method of payment).
Checkout
Upon completion of your order, it appears: a) The unique code of your order and B) The following message: Your order complete with success
Ordering Products-Consumer protection
Each order through the electronic platform of Heratrade.com Partners is the conclusion of a distance selling contract, which diepete from the legal framework of Law 2251/1994 (as in force), as well as the adaptation of Greek legislation to the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer Rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council.
The user has the right to enter a valid order through the online Heratrade.compartner platform, if he is are capable of complying with the provisions of the Civil Code (completion of the 18th year of age and not committing to a judicial Support for the conclusion of a contract of sale). Orders may also be made by legal representatives of legal persons.
Cancel Order
The Affiliate has the right to cancel the order up to 1 day before the agreed date of dispatch of the products after the end of the above time period, the order will be delivered to the consignee, and if the consignee continues to Do not wish the Paraggelthen product, bear the shipping costs to send the product back to the company.
For the completion of the order through the electronic partner platform (B2B) heratrade.com you are required to register as a member and fill in the special form with the necessary company data for: The acquisition of codes, possibility Placing order, ability to provide discounts and offers, ability to track order etc. and on the other hand, the client's unconditional acceptance of the terms of sale contract and the terms of use, in particular the collection and use Personal data, as explained above is mentioned.
In all pages of the electronic platform heratrade.com and next to every available to buy product, there is the indication "add to cart". Select the desired products and then press the "basket" button at the top right of your screen.
Contract Terms of Sale
• Discounts are offered depending on the different type of buyer.
• Orders pending payment are not executed.
• Prices on the online partner platform (B2B) heratrade.com include similar discounts of the purchaser and V.A.T.
• The warehouses of our company operate daily Monday to Friday from 09:00 to 17:00.
• Returns are accepted at the purchaser's expense within 15 days from the date of invoicing and for goods in their original (intact) packaging, while in any other case the company reserves the right not to accept the products to be returned. You can see in detail the terms for returns in the ' Product returns ' section.
• The Company reserves the right to change the prices without prior notice. Discounts also depend on the euro rates (EUR), in which case the company reserves the right to change the percentage of discounts.
Membership registration process on the B2B platform
Registration is in 3 steps.
In step 1, click on the "register" link where it is located at the bottom of the page.
In step 2, your details are filled in detail.
In step 3, press the "Register" button.
As long as your information is valid, your registration will be accepted on the electronic platform heratrade.com and you will receive an informative e-mail where it will say that your account has been activated and you will receive your username and password.
Ordering process
After logging in to the online heratrade.com platform, the order is completed in 3 steps.
In step 1, select the products and quantities you want
In the 2nd step you choose the method of payment of your order.
In step 3 you confirm your order.
In the event that a pending order arises, we will contact you with the information you have indicated.
If you do not receive an e-mail confirmation of your order or a notification by phone, please let us know without delay as there may be a problem with the contact details you have indicated. Our contact e-mail is: info@heratrade.com and on the phone: 210-9633282.
Order Confirmation/Update
The partner through the Heratrade.com platform is informed by the company before the completion of the order for the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the method of payment and the Stocks. The cost of transportation for partners in Attica or for partners in the province (until their agency-in Attica) is covered by Heratrade Ltd.
By sending the order form, the partner receives an electronic copy of the order to the e-mail address that he/she has indicated during the registration of his order, which includes the detailed description of the goods Order and a unique code, which will be able to monitor the progress and development of the order if it is a member, as well as the amount of the order that must be prepaid (according to the default method of payment).
Checkout
Upon completion of your order, it appears: a) The unique code of your order and B) The following message: Your order complete with success
Ordering Products-Consumer protection
Each order through the electronic platform of Heratrade.com Partners is the conclusion of a distance selling contract, which diepete from the legal framework of Law 2251/1994 (as in force), as well as the adaptation of Greek legislation to the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer Rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council.
The user has the right to enter a valid order through the online Heratrade.compartner platform, if he is are capable of complying with the provisions of the Civil Code (completion of the 18th year of age and not committing to a judicial Support for the conclusion of a contract of sale). Orders may also be made by legal representatives of legal persons.
Cancel Order
The Affiliate has the right to cancel the order up to 1 day before the agreed date of dispatch of the products after the end of the above time period, the order will be delivered to the consignee, and if the consignee continues to Do not wish the Paraggelthen product, bear the shipping costs to send the product back to the company.
